Data confidentiality and cookie management

MONTAGUT policy on the protection of personal data on its website

MONTAGUT attaches great importance to the protection of the privacy and personal data of its customers, whether potential or existing. This protection is essential to guarantee a high level of quality for its services and products.

This Policy aims to define and explain how MONTAGUT collects, processes and protects personal data, in accordance with the European General Data Protection Regulation (GDPR - Regulation 2016/679), when users consult its website, use its applications or make purchases online or in store.

This Policy applies to the MONTAGUT website: montagut.com

1 - THE DATA CONTROLLER

The data controller is the company MONTAGUT, whose head office is located at 1001 avenue de république 07500 Guilherand Granges, registered under the RCS number of Aubenas: 335 620 282 and represented by Nicolas Gros.

The montagut.com websites are hosted by Scaleway. For any questions relating to the protection of personal data, you can contact the Data Protection Officer (DPO) at the following address: dpo@montagut.com

2 – PERSONAL DATA COLLECTED AND THEIR COLLECTION

Personal data is any information relating to an identified or identifiable natural person directly or indirectly.

2.1 Age required for use of the website and collection of personal data

The MONTAGUT website is intended for an audience aged at least 16. No collection of personal data concerning minors under the age of 16 is carried out. If such collection should take place by mistake, we invite you to inform us immediately so that we can delete them.

2.2 Direct collection

Personal data may be collected directly on our website, our applications or in store during the following actions:

  • Creating a customer account
  • Subscribing to the newsletter
  • Placing an order
  • Purchasing in store
  • Applying for a job

Certain fields are mandatory to allow access to our services. If these fields are not completed, access to the services may be limited.

2.3 Indirect collection

MONTAGUT also collects information indirectly, including:

  • Technical browsing information (IP address, cookies, geolocation)
  • Data relating to the use of the website (browsing history, shopping cart, interactions with content)
  • Data from social networks when you follow our pages and interact with our content

3 – THE PURPOSES OF PROCESSING YOUR PERSONAL DATA

The processing of your personal data is essential to comply with our legal obligations, execute sales contracts and guarantee the quality of our services.

MONTAGUT uses your personal data to:

  • You allow you to browse the website and access your customer account
  • Inform you about our products and services
  • Facilitate the purchase of products online and in store
  • Provide after-sales service
  • Send you personalized offers with your consent
  • Collect your opinion on our products and services
  • Establish marketing statistics and studies
  • Inform you about our latest collections and events
  • Meet legal and administrative obligations
  • Manage applications for recruitment purposes

4 - THE RECIPIENTS OF THIS PERSONAL DATA

4.1 Within the MONTAGUT company

Your personal data will only be accessible to employees who need to know this data to carry out their duties. missions. These employees must be authorized and have a secure connection to the processing.

Thus, if you are a current or prospective MONTAGUT customer, only MONTAGUT employees who work within the teams that need to hold your information and who process this information (employees of the Digital and Retail teams in charge of Customer Relations) will have access to your personal data.

If you have submitted an application, only employees of the human resources department in charge of recruitment will have access to your data.

4.2 Outside the MONTAGUT company

Your donationswill not be communicated to third parties, except to other MONTAGUT entities located in France, for the aforementioned purposes, and to our trusted service providers (e.g. IT maintenance, security and support service providers, hosting providers, payment service providers, etc.) acting on behalf of MONTAGUT, on the basis of secure contractual agreements that include strict data protection obligations.

MONTAGUT may also be required to transfer personal data to third parties if requested to do so by authorized authorities, in accordance with applicable laws and regulations.

In the event of a merger or sale, your personal data will be permanently transferred to our successor.

5 - DATA TRANSFERS ABROAD

MONTAGUT does not transfer any of your personal data abroad.

In the event that such a transfer would be implemented, particularly outside the European Union, this would be carried out with appropriate guarantees and in compliance with the applicable regulations on the protection of personal data.

6 - STORAGE OF PERSONAL DATA

MONTAGUT stores your personal data only for the period necessary to provide its services and comply with its legal obligations.

7 - SECURITY

Montagut implements rigorous technical and organizational measures to guarantee the security and confidentiality of its users' personal data.

Our computer systems benefit from advanced protection, both physically and IT-wise, in accordance with current best practices. Access control protocols are in place to regulate entry to the premises, as well as the use of servers, computers and software. In addition, the data collected is securely stored, in accordance with French legal standards relating to the protection of personal information.

Montagut employees who have access to this data as part of their duties are subject to strict confidentiality commitments.

However, it is important to note that no data transmission system over the Internet can guarantee absolute security. Any information shared online could potentially be intercepted by unauthorized third parties.

8 - RIGHTS OF CUSTOMERS AND PROSPECTS

You have several rights to maintain control over your personal data:

  • Right to information: You have the right to know how your data is processed.
  • Right of access and rectification: You can request access to your personal information and obtain a copy. You also have the possibility to correct, update or complete this data.
  • Right to erasure: Under certain conditions, you can request the deletion of your personal data. However, certain legal obligations may require their retention.
  • Right to restriction of processing: You have the possibility to restrict the use of your data in certain cases.
  • Right to portability: You can retrieve your data in a machine-readable format and transmit it to another data controller if the processing is based on your consent or a contract.
  • Right of opposition: You can refuse that your data be used for commercial prospecting purposes.
  • Right of appeal: In the event of non-compliance with the regulations in force, you can file a complaint with the competent authorities, in particular the CNIL in France.

To exercise your rights, please contact our Data Protection Officer by email at dpo@montagut.com. You may be asked to provide proof of identity to ensure the security of your information.

If you wish to unsubscribe from our newsletter or our email and SMS communications, you can do so directly via your customer account, by clicking on the unsubscribe link in each email or by contacting our customer service.

In accordance with Article L.223-2 of the Consumer Code, you can also register for free on the telephone canvassing opt-out list available on the website www.bloctel.gouv.fr.

9 - USE OF COOKIES

Cookies are files saved on your device that allow certain information relating to your browsing on our site to be stored, including your IP address. The data collected by these cookies are anonymous and do not contain any personally identifiable information.

9.1 - Internal cookies

Cookies generated by Montagut ensure the proper functioning of the site, facilitate navigation and allow audience analysis. They are also used to adapt our offers and content according to user preferences.

9.2 - Third-party cookies

We integrate applications and services provided by third parties on our site. These services may place their own cookies in order to record your interactions with our site.

Montagut has no control over the use of these cookies by third parties. We recommend that you consult the privacy policies of these services to learn more about their personal data practices.

10 - CHANGES AND UPDATES TO THE PERSONAL DATA PROTECTION POLICY

By accessing the MONTAGUT website or making a purchase in our MONTAGUT Stores and Points of Sale, you consent to the collection and use of your data in accordance with the terms of this Personal Data Protection Policy. This policy reflects MONTAGUT's current data management practices.

Any changes or updates to this Policy will be published on the montagut.com website, along with the date of the last revision.

11 - DATE OF UPDATE OF THE PERSONAL DATA PROTECTION POLICY

February 2025


  1. Maison Montagut
  2. Data confidentiality and cookie management
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