You can shop on the online shop montagut.com 7 days a week and 24 hours a day. Parcel shipments are held Monday to Friday at 4 pm, excluding public holidays and holidays. Here are some common questions to help you better understand when your package will be shipped to you.
The delivery in Maison Montagut shop, Clic & Collect, is currently available for all our shops.
Delivery anywhere in the world?
Yes, Montagut works in partnership with Fedex, which covers a very large part of the planet. We have customers all over the world: in Cambodia, Vietnam, Philippines, Malaysia, United Arab Emirates, Saudi Arabia, Kuwait ...
The shipping costs vary according to the weight and the destination. About potential customs duties and local taxes, check with your customs agency.).
Shipping out of France, how long will I receive my package?
DELIVERY IN 2 DAYS :
choose FEDEX Express for an order placed before 3pm from Monday to Wednesday (no delivery on Saturday)
DELIVERY IN 3 TO 5 DAYS :
Fedex shipping costs vary depending on the destination and the weight of the package (not counting customs fees and local taxes that may be your responsibility, inquire at the customs agency). Fedex might charge you depending on the country of destination. If you refuse your package when FEDEX delivers it to you, we agree to the right to withhold charges (shipping costs, customs fees, management fees). The average weight of an article is 0.4 kg. and the packaging 0.3 Kg maximum. As an indication, here is a table of our Fedex shipping rates.
4 working days
2 working days
|Destination / Weight||< 1 kg||< 2 kg||< 1 kg||< 2 kg|
|Area A + H||Canada, United States of America||23.5 €||29 €||33 €||41 €|
|Area B||Australia, Cambodia, South Korea, Mexico, Laos, Japan, Hong Kong, French Guyana, Malaysia, New Zealand, Philippines, Vietnam, Reunion Islands, Singapore, Taiwan, Thailand, Indonesia||32 €||42 €||44 €||58 €|
|Area C||Saudi Arabia, Qatar, India, UAE||35 €||48 €||47 €||64 €|
|Area D||Brazil, Argentina, South Africa, Dominican Republic||38 €||52 €||48 €||65 €|
|Area E||Africa, French Polynesia, Seychelles, New Caledonia||40 €||55 €||51 €||71 €|
|Area F||China||30 €||42 €||44 €||59 €|
|Area G + I||Guadeloupe, Martinique, Saint Vincent, Saint Lucia, Algeria, Morocco, Tunisia||33 €||45 €||46 €||62 €|
|Area R + S+ W||Germany, UK, Italy, Spain, Andorra, Belgium, Portugal, Netherlands, Luxembourg, Sweden, Ireland, Greece||12.5 €||19.5 €||23.5 €|
|Area T||Romania, Cyprus, Malta, Slovakia, Hungary, Bulgaria||15 €||36 €||47 €|
|Area U||Switzerland, Iceland, Liechteinstein, Norway||18 €||22 €||52 €||63 €|
|Area V||Russia, Croatia, Turkey||35 €||45 €||65 €||83 €|
Whatever method of shipping you choose, you will receive an email or SMS which contains a link allowing you to track the progress of your package online.
Shipping charges include postage, packaging and handling. Both the price and weight of the items your order will affect the shipping charges. Shipping costs less if you group your selections. Distinct orders cannot be grouped and separate postage will be charged for each one. Your package is shipped at your own risk. Packages are over sized and protected.
Maison Montagut guarantees that we send the package the same day of your order when the order is placed before 15h between Monday and Thursday) or if you ask for it to be sent on the next business day (if the order is placed after 3pm).
However, once the package was delivered to postal services mandated for delivery, Montagut is not responsible for any delays or errors associated with the delivery of your package. If problems occur, contact your local Fedex agency or call : 0820.123.800 with your tracking number, in order to learn more about your package.
You can also contact Maison Montagut Customer Service at: 00.33.4.75.41.79.51 (English spoken) or by e-mail: firstname.lastname@example.org