The online store is available at Montagut.com. You can shop at the site 7 days a week days and 24 hours a day. Parcel shipments are held Monday to Friday for 16 hours, excluding public holidays and annual leave. Here are some common questions to help you better understand when your package will be shipped to you.
How does delivery take place in the Montagut shop ?
Montagut shop delivery is currently available for the shops of Lille, Saint-Germain-En-Laye and Paris. The shop will inform you by phone that your package is available. If the item is not suitable, you can make another purchase in store. The refund of your order is made within 10 days. Returns of online orders are available at the shop or via the online procedure, up to 30 days after receipt of your order. Delay of 2 working days established for orders placed before 03:00pm. Sometimes La Poste's deliveries require longer.
Yes, Montagut works in partnership with Fedex which covers a very large part of the global territory. We have customers all over the world: Cambodia, Vietnam, Philippines, Malaysia, the United Arab Emirates, Saudi Arabia, Kuwait ...
Shipping costs depends on the weight and destination. About any customs duties and local taxes, check with your customs agency.
DELIVERY WITHIN 2 WORKING DAYS : We can have orders delivered to addresses abroad in 48 hours. For orders placed before 3 p.m. (Paris time) from Monday to Thursday, choose FEDEX Express The FEDEX Express alternative is not available for Saturday delivery. No delivery is done on Saturdays.
DELIVERY IN 3 TO 5 WORKING DAYS: Choose FEDEX if you want your order delivered within 5 working days.
Fedex shipping costs vary depending on the destination and package weight (excluding any customs duties and local taxes that could be at your charge, check with your customs agency). Fedex might bill you customs and duty taxes, depending on the law of the destination country. The average weight of an article is 0.4 kg and 0.3 kg maximum for packaging. Here is a table of our Fedex shipping rates.
4 working days
2 working days
|Destination / Weight||< 1 kg||< 2 kg||< 1 kg||< 2 kg|
|Area A + H||Canada, United States||23.5 €||28 €||27.5 €||33.5 €|
|Area B||Australia, Cambodia, South Korea, Mexico, Laos, Japan, Hong Kong, French Guyana, Malaysia, New Zealand, Philippines, Vietnam, Reunion Islands, Singapore, Taiwan, Thailand, Indonesia||32.5 €||42 €||39 €||52 €|
|Area C||Saudi Arabia, Qatar, India, UAE||34 €||48 €||43 €||58 €|
|Area D||Brazil, Argentina, South Africa, Dominican Republic||35 €||48.5 €||44 €||59 €|
|Area E||Africa, French Polynesia, Seychelles, New Caledonia||36 €||50 €||45 €||61.5 €|
|Area F||China||30 €||42 €||38.5 €||51 €|
|Area G + I||Guadeloupe, Martinique, Saint Vincent, Saint Lucia, Algeria, Morocco, Tunisia||30.5 €||42.5 €||39 €||52 €|
|Area R + S+ W||Germany, UK, Italy, Spain, Andorra, Belgium, Portugal, Netherlands, Luxembourg, Sweden, Ireland, Greece||12.5 €||16 €||19.5 €|
|Area T||Romania, Cyprus, Malta, Slovakia, Hungary, Bulgaria||19 €||34 €||44.5 €|
|Area U||Switzerland, Iceland, Liechteinstein, Norway||18 €||22 €||48.5 €||58.5 €|
|Area V||Russia, Croatia, Turkey||47.5 €||61 €||61.50 €||78 €|
We know that you want to be able to track the progress of your delivery and make this possible using several methods. Whatever method of shipping you choose, you will receive an email or SMS which contains a link allowing you to track the progress of your package online.
Shipping charges include postage, packaging and handling. Both the price and weight of the items your order will affect the shipping charges. Shipping costs less if you group your selections. Distinct orders cannot be grouped and separate postage will be charged for each one. Your package is shipped at your own risk. Packages are over sized and protected.
Montagut guarantees that we send the package the same day of your order when the order is placed before 15h between Monday and Thursday) or if you ask for it to be sent on the next business day (if the order is placed after 15h).
However, once the package was delivered to postal services mandated for delivery, Montagut is not responsible for any delays or errors associated with the delivery of your package. If problems occur, contact your local Fedex agency or call : 0820.123.800 with your tracking number, in order to learn more about your package.
You can also contact Montagut Customer Service at : 00.33.4.75.41.79.51 (English spoken) or by e-mail : firstname.lastname@example.org